Q: Do you work directly with the public, or should I put my planner in touch with you?
A: Put your planner in touch with us! We work through your caterer, event planner, or club, as they are aware of which specific pieces of equipment are needed, and because they will be available for coordination on the day of your event.
Q: How can I ensure that the items I wish to rent are available for my event?
A: You can make sure your items are reserved by putting down a retainer. As soon as we receive your retainer, equal to 50% of the cost of items to be rented, we will reserve those items for the requested date and time.
Q: Can I rent just linens (tablecloths or napkins)?
A: Sadly, no. Because of the careful and specific maintenance that goes into our textile products, we require that any linen rental be accompanied by a rental of additional tabletop wares.
Q: Are all linens available to be rented for clambakes?
A: We love clambakes, but not all of our tablecloths do! Clambakes can be particularly messy events, so we have a special selection of linens that are up to the task. If you’re planning one, let us know and we can help you select linens that are clambake-friendly and will keep your linen-loss costs to a minimum.
Q: What if I’m having a beach event?
A: Our delivery trucks do not have four-wheel drive, so we are unable to deliver or pick up from beaches. We can only provide rentals for beach events in coordination with your caterer or planner.
Q: Is there a way to come see your products in person?
A: Yes! We offer consultations at our showroom in downtown Nantucket. Please confer with your caterer or event planner to determine a time when they are able to accompany you, then contact us here to make an appointment.
Q: Will my items be coming from on island?
A: Boats not running? No need to worry; all of our rental products are warehoused right here on Nantucket.
Q: When will my items be delivered?
A: We coordinate with your caterer/event planner/club to determine a time of delivery that suits your needs and schedule.
Q: When do you open for the season?
A: We operate from early May through Columbus Day weekend each year, but please feel free to contact us via email during the off season.